FAQ

FAQ



How could I get in touch with your Customer Service?
You can reach First Service Residential online or via their phone: 877.999.6491



Where can I find Association’s Rules and Regulations?
You can follow this link to view our Rules and Regulations.



Could I reach the Board directly?
You are welcome to attend our monthly Board meeting; otherwise get in touch with First Service Residential to pass on your message.



When and where do Board meetings take place?

February 26that Pritchett Elementary
March 25th at Kingswood United
April 22ndat Pritchett Elementary
June 1stat Pritchett Elementary
July 22nd at Kingswood United
August 26th at Kingswood United

Our meetings will usually take place on fourth Wednesdays of the month at either:



Kingwood United Methodist Church
401 W Dundee Rd, Buffalo Grove, IL 60089

OR

Earl Pritchett Elementary School
200 Horatio Blvd, Buffalo Grove, IL 60089



What is the garbage and recyclables pick up day?
Garbage is picked up on Mondays and Thursdays [to be changed to one day a week pick up soon.] Please try to not leave the garbage out overnight. Recyclables are picked up on Mondays.



When are the monthly HOA due?
All assessments are due the first of each month. Payments received after the 15th of the month are deemed late and a late charge would be added to the account in question.